Jolene Elizabeth - OBM & Coach
Strategic Online Business Management for CEOs who are done doing it all

Imagine what’s possible when your business supports you.

Reclaim your time, lead with clarity, and run a business that feels spacious, profitable, and deeply aligned with the life you desire.

DOWNLOAD YOUR FREE HOLISTIC CEO DAY PLANNER & 90-DAY ROADMAP 💌

With the right operational leadership, your business becomes lighter, stronger, and more aligned with the way you are meant to lead.

Structure holds your growth without draining your energy.
Systems protect your time and create space to think, create, and lead.
Support gives you the freedom to focus on what matters most.

It becomes easier to move forward with clarity.
Your business starts to feel organised, steady, and spacious.
You step into leadership with more confidence and less chaos.

This is where systems meet sustainability.
This is where structure creates freedom.
This is where you lead with clarity, energy, and ease.

The fix you’re looking for often isn’t the one that will truly change how your business feels.

You might believe you need a better system.

Or more hours in your day.
Or a VA to take tasks off your plate.
Maybe even just someone to keep everything moving.

But deep down, you know it is not just about managing more.
It is about creating a business that moves with you, not against you.
It is about building structures that hold your growth without burning through your energy.
It is about setting foundations that honour the business you have built — and the life you want to live through it.

Because what got you here was hustle, instinct, and resilience.
What will get you where you are going is something very different.

If you are here, you are craving more than just operational help. You are craving true support.

⟶ You want someone who can think strategically, carry weight alongside you, and help move the vision forward.

⟶ You want a team that operates with trust, clarity, and ownership, without constant oversight.

⟶ You want simple, strong systems that feel intuitive and allow the business to breathe and grow.

⟶ You want your offers, payments, launches, and delivery to run cleanly, without friction.

⟶ You want a partner who sees where you are going and helps build it piece by piece.

⟶ You want space. In your mind, in your calendar, in your nervous system.

⟶ And more than anything, you want to stop holding everything together yourself.

READY TO CHANGE THE WAY YOU WORK?

You have a big vision and an even bigger mission.. 

Let’s make sure your systems and support are strong enough to hold it.

My Approach

Audit

We start with a deep dive into your operations, systems, workflows, team, and client experience.
This is where we surface what’s working, what’s not, and where energy, time, or revenue are being lost.
Clarity comes in, and the path forward begins to reveal itself.

Align

Through monthly planning sessions, we map your goals and priorities around the business you actually want to run and not just what you think you should be doing.
Your schedule, offers, and operations start working with you, not against you.

Activate

We bring it to life. I lead the team, manage delivery, refine systems, and hold the structure, so you can lead from your zone of genius, without carrying it all.

The CEO Systems Build

Monthly OBM Retainer

The Empowered CEO Retainer is for entrepreneurs who are ready to lead differently. It is for business owners who know their next level demands stronger foundations, cleaner systems, and a partner who understands how to build operational strength around their vision.

I work closely with you to redesign the way your business operates behind the scenes. From building workflows that feel intuitive to installing systems that create real support, we rebuild your foundation so it holds your growth without draining your energy. Whether you are leading a team, preparing for a launch, or refining your client delivery, I am there to guide, lead, and manage the operational load with you.

Together we build a business that creates space for you to lead with clarity, authority, and ease.

The Details

✺ 20–40 hours per month
✺ 3-month minimum
✺ Weekly or bi-weekly check-ins
✺ Full implementation and management
✺ Monthly planning and strategy session
✺ Slack access for ongoing communication
✺ Access to all templates

Inclusions

✺ Strategic planning, operational leadership, and high-level business management
✺ Full oversight of projects, delivery, systems, and team performance
✺ ClickUp, Notion, or Airtable builds with ongoing refinement as your business grows
✺ Custom system design, automation setup, and SOP documentation
✺ Funnel, launch, and delivery execution with backend operational support
✺ Email marketing management and automation in your chosen platforms
✺ Client journey optimisation and experience design to increase retention and ease
✺ Team leadership, hiring support, and delegation refinement
✺ Creative development and ongoing improvements across offers, workflows, and delivery
✺ Weekly business health updates and private Slack access
✺  Regular CEO planning and sessions to reset strategy, structure, and energy

Investment

Investment: From A$2,000/month (approx. US$1,270)
6 or 12-month commitment required

The Growth Ecosystem

Project-Based OBM Support

Building the Operational and Marketing Systems That Support Sustainable Business Growth

For the entrepreneur who is ready to create a business that attracts, nurtures, and delivers at a higher level.
You have the vision, the offers, and the audience.
Now you need the systems, the structure, and the operational support that ties it all together.

I work with you to design and build the complete backend ecosystem. From lead generation to client onboarding to delivery, every piece is mapped and connected.
No more scattered tech. No more guessing. No more growth that feels heavy or unpredictable.

This is about creating a marketing and delivery system that expands your impact, protects your time, and supports sustainable success.

Inclusions

✺ Strategic ecosystem mapping across marketing, sales, and delivery pathways
✺ ClickUp or Notion workspace builds and backend operational automation
✺ Funnel, course, or product delivery system design and implementation
✺ Launch planning, backend setup, and project management
✺ Email marketing systems, automation pathways, and nurture sequences
✺ Offer delivery, client onboarding systems, and client experience refinement
✺ System clean-up, operational streamlining, and SOP creation
✺ Tech stack review with recommendations for scalable, sustainable growth

Investment

Starting from A$1,200 per project
(approx. US$760)

Scope and final pricing depend on project size, team involvement, and tech complexity.

Want to start small?

ClarityFlow Systems Audit

Deep Operational Insight for Visionary Growth

For the business owner who knows the backend feels messy but is unsure where to start.

I take a deep, strategic look under the hood of your systems, team operations, tech stack, and workflows.

You will walk away with a clear, actionable roadmap showing exactly what needs to shift to create stronger foundations, smoother operations, and a business that supports your growth with ease.

I uncover the gaps, aligning your backend with your bigger vision, and giving you a structured, sustainable path forward.

How we get started

Strategic Deep Dive

We begin with a focused call to uncover what is feeling messy, misaligned, or overwhelming behind the scenes.
You will walk away with clarity on what is working, what is not, and where we will focus to create real momentum.

I Lead the Build

While you stay focused on your zone of genius, I step in to assess, design, and build the systems, structures, and team operations that support real progress.

You will feel the backend begin to settle, simplify, and strengthen.

You Lead with Clarity

Your business starts feeling more spacious, structured, and steady.

You will have more capacity to lead, more confidence in your systems, and more time for the work that actually moves your mission forward.

MY GIFT TO YOU

Holistic CEO Day Planner & 90-Day Roadmap

The Holistic CEO Day Planner & 90-Day Roadmap will help you map out your big goals, align them with your vision and values, and break them down into monthly milestones and manageable tasks. Inside, you’ll find:

⟶ Embodied Vision Alignment Exercises to ground your planning in your values and long-term vision.

⟶ A 90-Day Planning Guide to break down your goals into achievable, meaningful actions.

⟶ Reflection Prompts to ensure your strategy supports your well-being while driving your business forward.

If you’re ready to feel grounded, focused, and in control, pop your details in below and let’s get started.

    I’m Jolene

    Online Business Manager, Integrator & Coach

    I’m a multi-passionate mama, certified project manager, designer, online business manager, and embodiment coach. I work with purpose-driven entrepreneurs to build structured, sustainable businesses that scale with clarity, intention, and ease.

    With over 14 years of experience in digital marketing, creative direction, and operational leadership, I bring a sharp eye for strategy and a deep understanding of how businesses function behind the scenes. I’ve led marketing teams, launched digital products, managed million-dollar service businesses, and helped founders reclaim their time through better systems and support.

    I’ve also experienced burnout first-hand. That’s why I’m committed to helping CEOs build businesses that protect their energy, honour their capacity, and support the life they actually want to live.

    Your business should feel spacious, organised, and aligned.
    It should support your team, delight your clients, and give you back your focus.
    That’s what I help you create.

    I partner with founders to lead their operations. From strategic planning and team management to offer launches, system builds, and tech oversight, I bring direction and momentum to the backend of the business. I build ClickUp workspaces, Dubsado workflows, and documented SOPs that simplify the day-to-day and support long-term growth.

    This is strategic OBM support grounded in systems, soul, and smart delivery.

    If you’re ready to run a business that works as well behind the scenes as it looks on the outside, let’s connect.

    Jolene Elizabeth Hero 2

    Let’s Work Together

    You deserve to run a business that doesn’t feel like it’s running you. If you’re ready to finally have the support you need to take your business to the next level without losing your sanity, I’d love to chat.

    Love Notes

    ★★★★★

    "Jolene has been supporting me as my OBM for over two years now, and has been an incredible asset to my business as it's grown and matured in that time. She is the perfect antidote to my scrambled, off-the-cuff way of doing things, and has put systems and frameworks in place to ensure that all runs smoothly with as little stress as possible. Something I particularly love and value is her initiative — she knows me and my business so well that she sees what needs doing and takes action to move things forward. This is such a rare quality and for a busy entrepreneur, is truly worth its weight in gold."

    "Jolene was an absolute game-changer in my business. As my OBM, she helped us become scalable, lean, and agile by creating processes for launching, delivering programs and supporting clients that were invaluable to our growth. Not only is she a strategic thinker with an incredible ability to anticipate business needs, but she also genuinely cares about the success of the businesses she works with. Her dedication and deep commitment made her such a joy to work with, and I truly felt supported every step of the way."

    "Jolene is incredibly talented and has created a website that is absolutely as I had hoped for. She has been extraordinarily patient throughout the past few months. I am based in London so there has been times when she has been waiting for me to complete tasks. No easy feat working for a client who is on the other side of the world, but Jolene has been continually cool, calm and hugely generous with her time. I am so delighted with my new website and logo, and I'm hugely grateful to Jolene for all her hard work."

     

    Harriet Rowlands – No Place Like Home

    "Jolene was an incredible asset to my business and overhauled everything! She set up systems and processes that changed my business and created wonderful client onboarding and offboarding journey for my clients. I loved working with Jolene!"

     

    Louise Cornell – The VA Method Mastermind

    "Jolene is an absolute pleasure to work with and I would recommend her to anyone looking for a talented designer and/or online business manager! I was grateful to have Jolene design the branding for my new business recently and I absolutely love everything she has created so far. Jolene is so creative and clever in her design and strategic in her thinking, as well as being very knowledgeable in all the support tools and technologies to streamline everything too. Thank you so much Jolene!"

     

    Tracey C – Flower Theory Co

    "Jolene was great to work with. Her onboarding process was smooth and deadlines were very clear from the outset. I look forward to more projects and highly recommend her work."

     

    Amy – Retail Rockstars

    "The website & branding Jolene created for my business far exceeded my expectations. The collaborative process was seamless, and Jolene's prompt and clear communication ensured the projects success."

     

    Nelson – Nelson de Carvalho Coaching

    "I reached out to Jolene when launching my new business. I needed a website as well as support setting up various systems and tools. I love my website. I think it really reflects me as a person, and my passion to make a difference in my way. Jolene has been terrific. She was so patient, which was great, but her knowledge and skills spoke for themselves. I've had so many compliments on my website and the clients keep pouring in."

     

    Jocelyn Gill – Soul Support Coordination

    "I cannot thank Jolene enough for her incredible expertise and creativity in developing my website and brand. Jolene was incredibly knowledgeable and patient with my never ending questions! She was able to guide me seamlessly through each step of the process, to an outcome that I'm absolutely thrilled with. It was absolutely fantastic to work with Jo, as it felt like an easy and fun collaboration throughout. Jo has a calm, organised, detailed and creative way of working that removed all the stress from the process. Anyone lucky enough to work with Jo will be thrilled with both the process and the final outcome. Highly recommend!"

     

    Zoe Slater – Zoe Slater Education

    "The absolute genius brain of Jolene has been fundamental in the support of our memberships + marketing team in their work in setting up Newsletter features and online user-friendly club memberships."

     

    DJ – Noosa Pirates Rugby Team

    "Jolene has been amazing. She was very patient with me and advised me along the way. We are so happy with the website it looks amazing, and we love the colours. Definitely a big tick for Jolene - she is a star."

     

    Tate & Sue – All Abilities Public Speaking

    FAQs

    What is the difference between an OBM, VA & a Project Manager?

    Great question! A VA supports you by providing virtual administrative, technical or creative assistance. They are the task doers.  An OBM is an Online Business Manager – they think big picture and are generally more focused on the daily operations of your whole business to free up your time. A PM is a Project Manager who can plan, execute and deliver your projects primarily by delegating and outsourcing any tasks that need to be completed.

    Do I need a team?

    Not at all. You could be a solopreneur wearing all the hats (hence why you need help). Or you could need help to scale your business and bring on new team members.

    Who do you typically work with?

    I love working with purpose-driven creatives, coaches and consultants. You might be a designer, a life coach, a marketer or a nutritionist. 

    Am I limited to the tools you use?

    I certainly have favourites that I use and recommend, but I love learning new tools, so let’s chat about what support you need.

    Do you require a minimum contract period?

    All one-time project work is scoped and quoted based on the requirements. Retainer clients must confirm our services for a minimum of 90 days. I’m also happy to consider trial periods. 

    What if I need a service you don’t provide?

    I am happy to assist you in hiring any team member you need and can help to bring them on board. Alternatively, I can refer you to a specialist in my network. 

    Do I have to train you?

    Taking on a new team member means you’ll need to spend some time getting them set up and across your business. Don’t worry; I have some tips on how to do this easily.  

    What hours do you work?

    I’m based in Queensland, Australia and I work flexible hours throughout the week. My in-office hours are Tuesday to Thursday, 9 AM to 3 PM AEST. However, given the nature of my work and the locations of the clients I support, I can be available outside these hours as needed. If you’re in a different time zone and would like to schedule a chat outside my usual hours, please let me know—I’ll do my best to accommodate your request.