ONLINE BUSINESS MANAGEMENT
Helping Visionary Coaches, Creatives, & Service Providers Build Aligned, Streamlined Businesses
Without The Overwhelm
Ready to fully step into your CEO role?
It’s time to stop trying to do everything on your own.
I’m here to transform your chaos into calm, setting up systems that allow your business to thrive without burning you out. From managing daily operations to overseeing team projects and keeping things running smoothly, I’m the behind-the-scenes magic that lets you focus on what you actually enjoy—like working with clients, brainstorming your next big thing, or even, dare I say it, taking a day off.
READY TO CHANGE THE WAY YOU WORK?
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As a visionary, you’re not just building a business—you’re crafting a legacy.
Let’s make your business as powerful and unique as your vision.
What I do.
So you don’t have to…
✺ Operational Management
Think of me as the conductor of your business orchestra. I keep everything and everyone working in harmony, from tracking projects to making sure deadlines aren’t a suggestion but a reality. Your team needs direction? Your clients need managing? I’ve got it covered.
✺ SYSTEMS & AUTOMATION
Not sure if you’re automating enough? Too many tools and nothing seems to be talking to each other? I’ll simplify the tech, set up automations, and make sure you’re working smarter—not harder. Goodbye tech overwhelm, hello smooth operations.
✺ Launch management
Got a launch coming up? Let me handle the moving pieces so you can focus on delivering the goods. I’ll plan, coordinate, and make sure nothing falls through the cracks—while you stay in your genius zone.
✺ SCALING STRATEGY
Ready to grow but not sure how? We’ll turn those big ideas into actionable steps—whether it’s launching a new program, setting up group offers, or prepping your biz for a little extra ‘wow’ factor. Let’s make scaling less scary and more doable.
The Aligned CEO Retainer
Ready to run your business like the CEO you were always meant to be?
I get it—managing a business can feel like a never-ending juggling act. You’re trying to keep clients happy, manage the backend, AND figure out how to grow without burning out. That’s where the Aligned CEO Retainer Package comes in. I’ll take over the day-to-day operations so you can focus on what truly lights you up—whether it’s being more creative, spending time with your family, or growing your business with intention.
With my monthly retainer, you get a partner who’s there to manage your systems, team, and strategy—so you can finally step into that CEO role with confidence and clarity.
Who this is for:
✺ Is for CEOs who already have systems and offers in place but need regular help with ongoing strategy and maintaining operational efficiency.
Retainer packages include:
✺ Monthly CEO Day: A dedicated session for reflection, strategy, and planning to ensure your business stays aligned and on track.
✺ Ongoing Business Management: From systems to team management, we’ll handle the operations so your business runs smoothly without you having to be involved in every detail.
✺ Systems Magic: We’ll streamline and automate your backend so things run smoothly (and you stop feeling like you’re stuck in admin quicksand).
✺ Team & Project Management: I’ll oversee your team and projects, ensuring that everyone stays on task and all deadlines are met.
✺ Launch Support: If you have any new launches coming up, I’ll manage the process and take care of all the operational details, so you can focus on the creative side.
✺ Weekly Check-ins: I’ll provide regular updates on progress and ensure that any new priorities or tasks are addressed in real-time.
✺ Quarterly Strategic Planning: Every three months, we’ll map out your next steps with a 90-day action plan.
starting from $2000 per month
3-month minimum investment
Freedom to Flow Business Accelerator
Align, streamline, and scale your business—without sacrificing your time, energy, or well-being.
The Freedom to Flow Business Accelerator is a 3-6 month program designed for heart-led entrepreneurs ready to grow their business with ease. If you’re feeling stuck, overwhelmed, or out of alignment with your purpose, this program will help you reclaim your time, set up smart systems, and create scalable offers—so your business flows smoothly and supports your vision.
Who this is for:
✺ Entrepreneurs who feel overwhelmed and want to streamline their business.
Retainer packages include:
✺ CEO Strategic Planning Day & 90-Day Roadmap: We’ll kick off with a full-day strategic planning session to set your vision, business goals, and priorities. You’ll walk away with a customised 90-day action plan that focuses on key growth areas.
✺ Time & Energy Audit: We’ll analyse how you spend your time and energy, then realign your tasks with your natural rhythms for better productivity and balance.
✺ Complete Systems Audit: I’ll review & audit your systems to optimise workflows, eliminate bottlenecks, and ensure efficiency as your business grows.
✺ Systems Setup & Automation: Automate client onboarding, project management, marketing, and daily workflows to free up time and reduce stress.
✺ Team Creation & Delegation: Build a supportive team and delegate tasks effectively with clear SOPs, ensuring smooth operations.
✺ Scaleable Offer Creation: Develop scalable offers (like courses or memberships) that align with your vision, and create a launch plan to bring them to market..
✺ Monthly 1:1 Support & Accountability: Ongoing monthly strategy sessions, Slack/email support, and accountability check-ins to keep you aligned and on track with your 90-day roadmap.
starting from $2400 per month
3-month minimum investment
Create a Clear, Aligned Roadmap to Drive Purposeful Growth in Your Business
90-Day Strategy Planning for Visionary CEOs
Turn your big-picture vision into focused, actionable steps for the next 90 days—designed to keep you in flow and on track without overwhelm.
We identify your goals and your challenges, then map them out into a 90-day action plan so that you or your team have a clear path forward of what strategies, systems, tools and team need to be implemented to achieve your goals and make the most impact.
Who this is for:
✺ CEOs/Founders in Need of Immediate Clarity: You might be feeling stuck or unsure of the next move for your business and need a short, powerful session to get unstuck.
✺ Entrepreneurs Looking for Strategic Direction: You have big goals but need help breaking them down into actionable steps.
✺ Busy Business Owners: You are ready to refine your strategy without committing to a long-term program.
What’s included
✺ Comprehensive questionnaire
✺ 2-hour strategy session where we identify key goals, priorities, and milestones for the next 90 days. You’ll walk away with a roadmap that outlines exactly what needs to happen and when, keeping you focused and aligned.
✺ Reflective prompts and a guided review process to ensure your strategy is built on a foundation of alignment, so your business stays in sync with your bigger vision.
✺ A focused task list and timeline for the next 90 days, ensuring that each step takes you closer to your goals without overwhelm.
✺ Recording of the session
✺ A follow-up check-in after 30 days to review your progress, make adjustments, and ensure you’re staying aligned with your plan.
INVESTMENT $647
FOCUSED OBM SUPPORT TO ACHIEVE YOUR GOALS, QUICKLY.
The Scalable Business Blueprint VIP Day
Get a clear, actionable plan to scale your business—without the overwhelm.
You’ve got big goals, but between managing day-to-day tasks and trying to figure out your next steps, it can be hard to find the time and clarity to actually scale your business. That’s where the Scalable Business Blueprint VIP Day comes in.
In just one day, we’ll map out exactly what you need to focus on to grow your business—whether you’re looking to streamline your operations, create scalable offers, or get a 90-day roadmap to guide your next steps. This intensive VIP day is designed to give you the clarity and systems you need to scale with ease and confidence.
HOW IT WORKS
✺ Business Operations & Systems Audit: We’ll start by taking a deep dive into your current business operations and systems, identifying what’s working and what’s holding you back. From client onboarding to project management and marketing, we’ll assess it all to pinpoint inefficiencies and bottlenecks that are slowing you down.
✺ 90-Day Strategic Roadmap: Based on our audit, we’ll map out a customised 90-day plan that breaks down the exact steps you need to take to scale your business. You’ll leave with a clear, actionable roadmap that focuses on your top priorities and helps you avoid overwhelm.
✺ Key Systems Setup & Streamlining: I’ll implement or refine critical systems (like client onboarding, project management, or marketing automation) to ensure your business runs smoothly, freeing up your time to focus on growth.
✺ Custom Standard Operating Procedures (SOPs): I’ll create or update key SOPs to streamline your operations, ensuring that your team can execute tasks efficiently, even when you step away.
✺ 30-Day Follow-Up Call: After your VIP day, we’ll have a 30-day follow-up call to check on your progress, answer any questions, and adjust your roadmap if needed.
INVESTMENT $1,600
Looking for something else?
Ad hoc or project only support is available. Book a call here to talk about your needs and goals. ClickUp & Dubsado builds and support packages are also available. Check out the links below to learn more.
Why you need an OBM
& Why your future self will thank you
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You’re drowning in tasks
that you could delegate—but you’re still doing them because… well, it’s easier than training someone, right? Wrong! Let me take it off your plate so you can get back to the work that actually lights you up.
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Your business feels like a rollercoaster
one minute it’s smooth sailing, the next it’s all hands on deck. I’ll set up systems that turn the chaos into calm, with processes that run like clockwork (even if you don’t).
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You’re ready to grow
but the thought of scaling your business while managing the day-to-day feels impossible. That’s where I come in. With me by your side, you won’t have to choose between growth and burnout. You can have both (minus the burnout part).
I’m Jolene
ONLINE BUSINESS MANAGER & EMBODIMENT COACH
I’m all about helping heart-led women create businesses that don’t just survive, but truly thrive—without sacrificing what matters most. As a fellow mum running my own biz, I know exactly how tricky it can be to juggle family life, deadlines, and the endless to-do list that comes with entrepreneurship. Trust me, I’ve been there.
The struggle is real. I’ve faced my fair share of exhaustion and burnout from trying to do all the things without the right systems or support in place.
Spoiler alert: it’s not sustainable.
With over a decade of experience as a digital project and studio manager, I’ve had the chance to work with some of the biggest brands across Australia, the US, and Canada. We’re talking creative teams, full-blown marketing campaigns, print, web—you name it, I’ve managed it. But four years ago, I had a lightbulb moment and shifted gears.
Why? Because I found my real passion in supporting online business owners like you—helping streamline your systems, manage your team, and bring your big ideas to life. From launching new courses to running full-scale operations, I’m all about making your business work like clockwork, so you can focus on what really lights you up.
And since I’m all about balance (because who has time for burnout?), I also became a certified embodiment coach to offer deeper support for women who want a business that aligns with their life, values, and purpose.
How It Works
(A Simple, No-Fuss Process)
01
WE CHAT
We’ll hop on a call, where you tell me all the things that are driving you nuts. I’ll ask some questions, take notes, and get a clear picture of where you’re at and where you want to go.
02
I Get to Work
While you get back to what you do best, I’ll dive into setting up systems, managing your team, and organizing the chaos. You’ll start to notice things running smoother and more in control (without you doing all the heavy lifting).
03
You feel like a boss again
Your business starts to feel like a well-oiled machine. You’ll have more headspace for creativity, more time for clients, and—dare I say it?—maybe even a little more balance in your life.
Let’s Get Your Business
(& Your Life) Back on Track
You deserve to run a business that doesn’t feel like it’s running you. If you’re ready to finally have the support you need to take your business to the next level without losing your sanity, I’d love to chat.
Sound like a plan? Let’s get to work-together
MASTER YOUR
Signature Client Experience
Ready to take your client experience from “just okay” to “absolutely amazing”? I’ve put together my personal onboarding and offboarding steps, along with the tools that have made a real impact in my business.
Whether you’re a seasoned pro or just starting out, this checklist is exactly what you need to keep your clients coming back for more. Download it now.
FAQs
What is the difference between an OBM, VA and Project Manager?
Great question! A VA supports you by providing virtual administrative, technical or creative assistance. They are the task doers. An OBM is an Online Business Manager – they think big picture and are generally more focused on the daily operations of your whole business to free up your time. A PM is a Project Manager who can plan, execute and deliver your projects primarily by delegating and outsourcing any tasks that need to be completed.
DO I NEED A TEAM?
Not at all. You could be a solopreneur wearing all the hats (hence why you need help). Or you could need help to scale your business and bring on new team members.
Who do you typically work with?
I love working with purpose-driven creatives, coaches and consultants. You might be a designer, a life coach, a marketer or a nutritionist.
Am I limited to the tools you use?
I certainly have favourites that I use and recommend, but I love learning new tools, so let’s chat about what support you need.
Do you require a minimum contract period?
All one-time project work is scoped and quoted based on the requirements. Retainer clients must confirm our services for a minimum of 90 days. I’m also happy to consider trial periods.
What if I need a service you don’t provide?
I am happy to assist you in hiring any team member you need and can help to bring them on board. Alternatively, I can refer you to a specialist in my network.
Do I have to train you?
Taking on a new team member means you’ll need to spend some time getting them set up and across your business. Don’t worry; I have some tips on how to do this easily.
What hours do you work?
I’m based in Noosa, Australia and my office hours are Tuesday – Thursday 9-2 pm AEST. I work flexible hours on Monday and Friday, because, who doesn’t love a long weekend. Please let me know if you are out of my timezone and wish to chat outside of those times, and I’ll do my best to accommodate your request.
ONLINE BUSINESS MANAGEMENT
